Saturday, January 17, 2009

are you kidding me??

i am so beyond angry right now.

my apartment is managed by a company, S&M property management. the name should've been my first clue of the hell i was entering into.

i called yesterday. pipes frozen. i called during business hours, no one answered, so i left a message. no one ever called back.

paged the emergency number today, beginning at 10:00 AM. no one ever called back.
upped my paging to every 10 minutes once the pipes burst and the flooding became about ankle deep. no one ever called back.

finally, now that the kitties and i have made our way to shelter, i page one last time. this time he answers--the pager was on vibrate on the kitchen counter and he couldn't hear it.

describing the damage as a "minor catastrophe," he tells me i may have to move, but that he doesn't have a free unit. asking where i should stay, as i have no working bathroom, he tells me to rent a hotel room. i ask if they'll pay--maybe, maybe not. do i have renters insurance?
thanks be to god, i do, but it strikes me that this isn't MY problem--it's theirs.

i hate this apartment. it stinks from water damage in ages past. and now i'm furious with the rental company and their crappy service.

moreover, i hate the idea, i'm terrified of the idea that i might have to move again. and i still have a sermon to write...

5 comments:

Songbird said...

How awful!! I hope the owners/ managers will treat you right!!!

Rev Dr Mom said...

That's awful!!

They ought to pay for a place for you to stay and for all the clean up and damages. What a mess!

Heidi said...

Found this at renters-rights.com under Chicago: (do you have a lawyer in your parish?)

Q: What if the landlord does not maintain the property in reasonably fit and habitable condition?

Option 1: The tenant may request in writing that the landlord make repairs within 14 days or the tenant may withhold an amount of rent that reasonably reflects the reduced value of the unit.

Option 2: The tenant may request in writing that the landlord make repairs within 14 days or the tenant may terminate the rental agreement after the 14 days. If the tenant terminates the rental agreement, he or she must vacate the premises within 30 days of the date of termination. If possession of the apartment is not delivered within the 30 days, the tenant’s notice and the termination are then considered withdrawn.

Elise said...

Oh, no. This is the kind of stuff that makes renting so crappy some of the time. What a pain in the ass! I hope you get some kind of compensation. At least it's a little warmer this week?

Lisa+ said...

I know what it is like to deal with crappy management companies. Good luck getting any compensation. I hope you and your babies can find some comfort!